A written referral from the family doctor is sent to the nurse coordinator stating the request for service. If a specialist is writing the referral, a letter from the family doctor must accompany the referral indicating support for the referral. Fax: (403) 267-1241.
Step 2.
The referral is reviewed by the intake team.
Step 3.
When the referral is accepted, a letter of notification is sent to the referring physician and the client and/or caregiver indicating the approximate wait time.
Step 4.
The client and/or caregiver will be notified directly by telephone to set-up an appointment.
Step 5.
An intake package will be mailed to the client and/or caregiver to be returned prior to the appointment.