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How do I access services?

Step 1.

A written referral from the family doctor is sent to the nurse coordinator stating the request for service. If a specialist is writing the referral, a letter from the family doctor must accompany the referral indicating support for the referral. Fax: (403) 267-1241.

Step 2.

The referral is reviewed by the intake team.

Step 3.

When the referral is accepted, a letter of notification is sent to the referring physician and the client and/or caregiver indicating the approximate wait time.

Step 4.

The client and/or caregiver will be notified directly by telephone to set-up an appointment.

Step 5.

An intake package will be mailed to the client and/or caregiver to be returned prior to the appointment.

Forms

Referral Process
Referral Process
(PDF Document, 33KB)

Referral Form
Referral Form
(PDF Document, 32KB)

Intake Questionnaire
Intake Questionnaire
(PDF Document, 228KB)

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